Sample engagement · Harborline Logistics

    Inside a RootedAI engagement

    A mid-market freight brokerage in month three of an AI partnership: opportunity assessment complete, a quote triage agent in production, teams trained, and a roadmap for what comes next, all in one place.

    Engagement at a glance

    Month three of an AI strategy, engineering, and enablement partnership

    4
    Announcements
    6
    Resources
    5
    AI Tools
    3
    Apps
    5
    Quick Links

    Performance Metrics

    Sample Hub Data

    Latest Updates

    4 new

    Resource Library

    6 available

    AI Opportunity Assessment, Harborline Logistics

    Strategy
    Open

    Quote Triage Agent, architecture and runbook

    Engineering
    Open

    Human-in-the-loop review standard

    Governance
    Open

    Dispatch enablement playbook

    Enablement
    Open

    +2 more resources in your library

    Frequently Asked Questions

    6 FAQs

    Want an engagement like this?

    Most engagements start with an AI Opportunity Assessment: a structured look at your workflows and the moves actually worth making.

    Start a conversation

    Upcoming Sessions

    TBD
    Upcoming

    Roadmap review, next prototype sprint

    Leadership session to confirm scope for the carrier appointment scheduling prototype.

    Aug 28, 20261:02 AM(60 min)
    TBD
    Upcoming

    Working session, agent override patterns

    Operations working session on what analysts are overriding and what that tells us to change.

    Aug 29, 202612:59 AM(45 min)
    TBD
    Completed

    Enablement, pricing team cohort 2

    Second training cohort covering confidence scoring and responsible use.

    Aug 6, 202612:59 AM(90 min)

    AI Toolkit

    Quote Triage Agent

    Reads inbound RFQ email and EDI 204, extracts lane and equipment detail, drafts the quote request. Auto-submits above 0.85 confidence, otherwise routes to review.

    Detention Claim Assembler

    Pulls telematics dwell time, appointment records, and BOL scans into a claim packet a billing clerk approves in one pass.

    Carrier Comms Drafter

    Drafts tender and status messages in Harborline's voice. Always human-approved before send.

    +2 more tools

    Available Apps

    Harborline Ops Console

    Demo

    Internal console for the review queue, agent decisions, and override history.

    Claims Workbench

    Demo

    Assemble, review, and submit detention and accessorial claims from one screen.

    Deliverables Hub

    Demo

    Every artifact this engagement has produced, versioned and searchable.

    Quick Access

    Agent review queue

    Deployment status

    Roadmap board

    Support and escalation

    +1 more links