SMS Terms and Conditions

1. Program Name

RootedAI Service Notifications Program

2. Program Description

The RootedAI Service Notifications Program provides customers with important service-related updates via SMS text messages. These messages are designed to keep users informed about activity related to their interactions with our services.

Messages may include:

• Booking confirmations
• Appointment reminders
• Order or service status updates
• Item receipt notifications
• Scheduling changes
• Other operational notifications related to a service request

Information sharing to subcontractors in support services, such as customer service or SMS delivery providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This messaging program is transactional in nature and not used for marketing or promotional purposes.

3. Message Frequency

Message frequency varies depending on user interaction with our services.

Customers may receive 1–5 messages per transaction, booking, or service request.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

RootedAI is not responsible for any messaging or data charges incurred from your mobile provider.

5. How Users Opt-In

Users opt in to receive SMS notifications by providing their phone number through one of the following actions:

• Completing a booking or appointment request on our website
• Creating an account within our platform
• Requesting service updates
• Submitting a contact or service form that includes SMS notification consent

By submitting a phone number through these methods, users agree to receive service-related SMS notifications.

6. Opt-Out Instructions

Users can opt out of receiving SMS notifications at any time by replying STOP to any message.

After opting out, users will receive a final confirmation message and will no longer receive SMS notifications unless they opt in again.

7. Help Instructions

Users who need assistance may reply HELP to any SMS message.

For additional support, users may contact:

8. Privacy Policy

User privacy is important to us. Information collected through the messaging program is handled in accordance with our Privacy Policy.

9. Supported Carriers

SMS services may be supported by most major U.S. mobile carriers; however, delivery is not guaranteed across all carriers or geographic areas.

10. Service Availability

Messaging services are provided on an as-is basis. RootedAI does not guarantee uninterrupted or error-free delivery of SMS messages.

11. Changes to These Terms

RootedAI may update these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date.

Continued use of the messaging service after updates indicates acceptance of the revised terms.

12. Contact Information

If you have questions regarding these SMS Terms and Conditions, please contact: